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Email Unsubscribe Rate Calculator

Estimate the unsubscribe rate using unsubscribes and delivered messages from the same campaign or reporting period.

How to use this calculator

  1. Enter unsubscribes and delivered-message count for the same campaign.
  2. Check that all inputs use the same units, time period and population scope.
  3. Change one assumption at a time when comparing scenarios.

Formula used by unsubscribe rate calculator calculator

Unsubscribe rate = unsubscribes ÷ delivered messages × 100%.

  • Unsubscribe rate = unsubscribes ÷ delivered messages × 100%.
  • Email platforms may define the denominator differently; use the same metric definition over time and comply with applicable unsubscribe requirements.
  • The tool validates entered values and formats results for readability; it does not verify assumptions against external records.

Worked examples

Worked example

42 unsubscribes from 12,000 delivered messages.

42 ÷ 12,000 × 100 = 0.35%.

Unsubscribe rate is 0.35% on the entered denominator.

Understanding the result

Estimate the unsubscribe rate using unsubscribes and delivered messages from the same campaign or reporting period.

Email platforms may define the denominator differently; use the same metric definition over time and comply with applicable unsubscribe requirements.

Important notes

Email platforms may define the denominator differently; use the same metric definition over time and comply with applicable unsubscribe requirements.

Treat the result as an estimate based on the entered inputs. For regulated, engineering, employment, tax or business decisions, check applicable official rules, specifications and professional guidance.

Frequently asked questions

Is a low unsubscribe rate always positive?

Not necessarily; delivery, audience quality, engagement and complaint rate should be considered together.

Can unsubscribe rate be above 100%?

Not under this count definition; the calculator rejects unsubscribes greater than delivered messages.

How should I use the result?

Email platforms may define the denominator differently; use the same metric definition over time and comply with applicable unsubscribe requirements.

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